Terms & Conditions

Use of Vasantha vilas Website

This site is owned and operated by Vasantha vilas. By using Vasantha vilas website you agree to be legally bound by these terms, which shall take effect immediately on your first use of Vasantha vilas. If you do not agree to be legally bound by all the following terms please do not access and/or use Vasantha vilas.

No material from the site may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of the materials on any single computer for your personal use only, provided that you keep intact all copyright and other proprietary notices. Modification of the materials or use of the materials for any other purpose is a violation of Vasantha vilas copyright and other proprietary rights. The use of any such material on any other Web site or networked computer environment is prohibited. Except as otherwise indicated on this site and except for the trademarks, service marks and trade names of other companies that are displayed on this site, all trademarks, service marks and trade names are property of Vasantha vilas.

Vasantha vilas may change these terms at any time by posting changes online. Please review these terms regularly to ensure you are aware of any changes made by Vasantha vilas. Your continued use of Vasantha vilas after changes are posted means you agree to be legally bound by these terms as updated and amended.

All claims, disputes or disagreements which may arise out of the interpretation, performance or in any way relating to your use of this site and any and all other Vasantha vilas, shall be submitted exclusively to the jurisdiction of the Courts of British Justice.

Vasantha vilas also assumes no responsibility, and shall not be liable for any damages to, or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video, or audio from the site.

Vasantha vilas may use anything you transmit or post for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast, and posting.

Liability

Under no circumstances, including, but not limited to, negligence, shall Vasantha vilas be liable for any special or consequential damages that result from the use of, or the inability to use, the materials in this site, even if Vasantha vilas authorised representative has been advised of the possibility of such damages. In no event shall Vasantha vilas have any liability to you for damages, losses and causes of action (whether in contract, tort (including, but not limited to, negligence), or otherwise) for accessing this site.

Disclaimer

Vasantha vilas shall not be liable for any damages or injury resulting from your access to, or inability to access, this site, or your reliance on any information provided at this site. Without limiting the foregoing, everything on the site is provided to you “as is” without warrantee of any kind, either expressed or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non- infringement. Vasantha vilas does not warrant that the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that hosts it are free of viruses or other harmful components. Vasantha vilas does not warrant or make any representations regarding the use of the results of the use of the materials in this site in terms of correctness, accuracy, reliability, or otherwise. You (and not Vasantha vilasn) assume the entire cost of all necessary servicing, repair or correction. Applicable in law may not allow the execution of implied warranties, so the above exclusion may not apply to you.

Payment

Vasantha vilas accept the following forms of payment:

• Cash
• Credit / Charge cards: Amex, Visa, and Mastercard are accepted.
• Debit Cards, such as Visa, Delta or Switch are accepted.
In the event of Vasantha vilas needing to issue a refund, we will endeavor to credit your account within 7-10 working days.

The owner of the card used to make payment must present this card on receiving the order. Card payments are secure.

Vasantha vilas does not accept cheques, Diners Club, or other means of payment not already listed above

Product
Although every care is taken, some products may contain nuts. If you have any allergies, please ensure that you mention this to Vasantha vilas when placing your order.

Promotions and Discounts

When submitting your order details you may wish to offer to purchase the items specified in conjunction with a particular offer or promotion. To take advantage of this facility you will need to enter the appropriate promo code with your order details.

These codes are presented on our menu and other items of promotional literature from time to time.
Any such order will be subject to the specific terms and conditions of the promotion in question and will be subject to availability. We reserve the right to refuse or withdraw any Vasantha vilas promotion or discount at any time.

Delivery Times

Vasantha vilas aim to meet a delivery window for our customers, agreed at the time of placing the order. Whilst we will do our utmost to meet this delivery time, unfortunately, there may be factors beyond our control that prevent us from meeting the time slot.

We shall have no liability whatsoever for any delay or failure to deliver to you where such delay or failure is caused by a circumstance beyond our reasonable control.

Such circumstances include, but are not limited to;

Unforeseen Traffic Delays
Accidents Causing Delays on the Service Route
Severe Weather Conditions

Amendments to Orders

Amendments to the order or delivery time can be made no later than one hour prior to the start of the delivery window booked.

Amendments to the content of your order can be made up to one hour before the delivery window begins. Amendments to the order must be made by phoning the kitchen you have placed the order at and quoting your name and telephone number.

The delivery time slot may be altered up to one hour before the start of your order window. The order can only be changed to a new time slot if it is available.

Cancellations

Orders may be cancelled in full up to one hour before the start of the delivery window selected. We will endeavor to issue a refund to your credit card account within seven-ten working days.

Cancellations within one hour of the start of the delivery window will be charged in full.